FAQs

Email: contactponiestopearls@yahoo.com

If you cannot find the information you are looking for here - please email me and I will get back to you!

Q: What are your products made of?

A: Materials differ from product to product. For the most part I like to use gemstones or glass beads and shells. In late 2018 I switched to only genuine leather, as it is much more sturdy than the faux leather. As far as the metals go, I use gold plated brass or silver plated brass. Higher quality metals can be switched out upon request. 

 

Q: I have allergies to certain metals. What can Ponies to Pearls do about that?

A: All of our ear hooks are nickle and lead free! Unfortunately most hypoallergenic options are quite a bit pricier (as I'm sure you know). I am more than happy to switch out to a metal of your choice, but keep in mind the prices will change. 

14k Gold Filled - Additional $5 per pair of earrings

Sterling Silver Hooks - Additional $4 per pair of earrings.

Email me to discuss further options.

Q: How does shipping work?

A: Orders are shipped within 1-2 business days.

Q: Where does Ponies to Pearls ship to?

A: Currently I only offer domestic shipping.